Fairhaven Home StoresStore operations improvement program

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Decisions and actions

Every steering decision becomes owned actions within two days. The four decisions of Sep 24 gave 14 actions: five done, five in progress and four not started.

5 of 14 actions done3 shift template actions not started

All 14 actions by status

Decision log

Status on Sep 28. A decision still waiting for an owner is shown as waiting, never hidden.

Not started4

  • Choose the eight pilot stores for the shift templateEmeka Achebe, due Oct 9
  • Train store managers on the shift templateEmeka Achebe, due Oct 16
  • Set the review measure for the shift templatePhilippa Sinclair, due Oct 16
  • Draft the shrink baseline methodSaoirse Quigley, due Oct 23. Starts once access is granted

In progress5

  • Reconcile the two store labor trackersHamish Aldous, due Oct 7
  • Brief store managers on the Oct 16 startEmeka Achebe, due Oct 9
  • Request loss prevention system accessPhilippa Sinclair, due Oct 9. Needs a Fairhaven owner
  • Re-run the store stock test on the extract sampleSaoirse Quigley, due Oct 12
  • Plan the wave 2 cutover weekendHamish Aldous, due Oct 16

Done5

  • Agree the new pilot date with the 12 pilot storesDue Sep 29, closed
  • Update the replenishment rules calendarDue Sep 30, closed
  • Exclude the two stores from the pack totalsDue Sep 25, closed
  • Confirm wave 2 carrier appointmentsDue Sep 30, closed
  • Map wave 2 receiving doorsDue Sep 30, closed

Steering actions

Each action with one Ferncastle owner and one Fairhaven owner. Both teams update the same list.
Open in Tasks

Owned within two days

Three of the four decisions had owned actions by Sep 26.

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